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Zappos. Not only do they A) deliver shoes quickly, but they B) offer free shipping in addition to C) no-hassle returns. By every indication, this company has a soul. Here are 10 more reasons to love Zappos, which are also 10 really great reminders for all of...

26 April, 2010 /

Look closely at the inside cover of Seth Godin’s new book Linchpin and you will find a picture of me and my colleague Nick Rossi. Imagine how excited we were to discover this when the book arrived! How did this happen? Well, unbeknownst to us,...

12 February, 2010 /

"I arise in the morning torn between a desire to save the world and a desire to savor the world. This makes it hard to plan the day." - Elwyn Brooks "E. B." White E.B. White penned, among other books, Charlotte’s Web - one of my...

15 January, 2010 /

Bespoke is a term employed in a variety of situations to mean an item custom-made to the buyer's specifications. In this age of recession, cutbacks, and the absence (or rejection) of luxury, I challenge you to think of the term bespoke in a different way -...

13 November, 2009 /

A few weeks ago, I participated in a webcast hosted by the Washington Speaker’s Bureau. It was a great opportunity to see a live presentation by one of their featured speakers, Tom Morris. Morris has become one of the most active public philosophers in the...

18 September, 2009 /

M.F.K. Fisher's How to Cook a Wolf spoke to a nation at war and in the throes of rationing during WW II: a time when many felt the proverbial wolf at the door. But its central message, extolling the virtues of simplicity, still resonates today....

10 July, 2009 /

Our business has been successfully built on referrals. Much of our P.R. has been relegated to the realm of our great clients and their networks. For me, Marketing is not only a foreign word but a little bit of a scary one at that. Do...

08 May, 2009 /